If your machine requires a repair or service we are happy to provide assistance at our facility in Southampton. If you drop your machine into us, one of our engineers will diagnose the problem and if the repair costs less than £30 our engineer will get the repair done and ring as soon as it is ready. If the repair will cost more than £30 our engineer will ring you with a quote for the work, If you do not wish to go ahead with the repair we do not charge for looking over your machine and can scrap your machine for you if you wish.
We advise that repair normally take up to 2 weeks, during busy periods it can take longer and we will try and advise you on the current average repair time when you drop your machine off. Please be aware that we sometimes have to order parts in and this can increase the time of your repair
Our engineers can repair most brands of power tool and garden machinery, if you are unsure you can always contact us to check it is a brand that we can repair, Please be aware we do not repair Paslode machines.
Please drop your machine into our main office at the following address:
Solent Tools Ltd
343 Solent Business Centre
Millbrook Road West
Please do not just use the postcode on a sat nav to find us as you will not end up in the right place, it is best to use Google Maps and search for Solent Tools as it knows exactly where we are, if you are unable to use Google Maps to navigate please see where we are below before heading off.
Or our contact details are: