Here at Solent Tools we carry out repairs and services on power tools and garden machinery. We are based in Southampton (Millbrook) and we fix, mend, repair and service DIY & professional / trade tools and equipment.
It is impossible to give a price for a repair, there can be many factors that can determine what needs to be and how long it will take.
We have a Booking in fee for repairs:
MOWER BLADE SHARPENING £6
ELECTRIC TOOLS £12-24 (depending on the potential size of the repair)
PETROL LAWNMOWERS £36
DISC CUTTER £36
OTHER PETROL MACHINES £36
GENERATOR £60
This is the minimum charge for inspection of the machine and quoting for the repair.
If we are able to repair the machine, this amount will be taken off the final bill.
If your repair is going to cost over double the amount of the booking in fee, we will contact you before completing the work or ordering parts. If the cost of the repair is less than that, we will carry out the repair and contact you as soon as possible.
We can repair most brands of power tool and garden machinery. If you are unsure or you have a specialist piece of equipment, please contact us to check before bringing it in.
Items we do not repair include:
At quite times repairs take approximately 1-2 weeks. During busier seasons they normally take around 3-4 weeks.
It really depends on how many repairs we have in the queue and how long they will take. If we need to order parts in then we are at the mercy of manufacturer delivery times.
We will always try and give a rough estimate when you book a repair in or you can call us and we will give the current wait times.
We are located in Millbrook, inside the Solent Business Centre and are in unit 009 & 005 on the ground floor. There is plenty of parking behind the building and the entrance is on the side of the building that faces the army barracks. For larger tools you may wish to use the loading bay (located on the road side of the building).
Please drop your machine into our main office at the following address:
Solent Tools Ltd
Unit 009
Solent Business Centre
343 Millbrook Road West
Southampton
SO15 0HW
Please do not just use the postcode on a sat nav to find us as you will not end up in the right place, it is best to use Google Maps and search for ‘Solent Tools’ as it knows exactly where we are, if you are unable to use Google Maps to navigate please see where we are below before heading off (click the map below to be taken to google maps). If you get lost on the way please call us on 02380578057 and we will go our best to help.
It really depends on the fault / part required. If you call or email us with the machine you have and the fault(s) it has we can usually determine if it is worth spending the money for it to be looked at.
For example a drill that needs new carbon brushes or that has a broken power cable is definitely worth repairing (usually around £24). But if the motor has burn’t out then it depends on the price and availability of the part as some manufacturers price them at around 70% of the cost of the machine (we would contact you with a price of the part & fitting to let you decide).
Generally speaking it is considered that a repair cost of up to around 50% of the value of a machine is worth doing. With that in mind a machine that cost £40 or less is probably not worth repairing.
It all depends on build quality, the load the tool is under, the frequency of its use and how it is stored.
On average most DIY quality power tools will last around 5-10 years with light use. Lithium batteries will (on average) last around 4-7 years.
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