We do not store credit card details or passwords. The information we collect is stored securely within our system and will only use it to contact you about your account or order. We will only pass appropriate information onto the company delivering your order, we will not pass any information onto any other company.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
CART – The association with your shopping cart
CATEGORY_INFO – Stores the category info on the page, that allows to display pages more quickly.
COMPARE – The items that you have in the Compare Products list.
CURRENCY – Your preferred currency
CUSTOMER – An encrypted version of your customer id with the store.
CUSTOMER_AUTH – An indicator if you are currently logged into the store.
CUSTOMER_INFO – An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS – Stores the Customer Segment ID
EXTERNAL_NO_CACHE – A flag, which indicates whether caching is disabled or not.
FRONTEND – You sesssion ID on the server.
GUEST-VIEW – Allows guests to edit their orders.
LAST_CATEGORY – The last category you visited.
LAST_PRODUCT – The most recent product you have viewed.
NEWMESSAGE – Indicates whether a new message has been received.
NO_CACHE – Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART – A link to information about your cart and viewing history if you have asked the site.
POLL – The ID of any polls you have recently voted in.
POLLN – Information on what polls you have voted on.
RECENTLYCOMPARED – The items that you have recently compared.
STF – Information on products you have emailed to friends.
STORE – The store view or language you have selected.
VIEWED_PRODUCT_IDS – The products that you have recently viewed.
WISHLIST – An encrypted list of products added to your Wishlist.
WISHLIST_CNT – The number of items in your Wishlist.